EGBANK + CTrivia: Branches and Operations Learning Tool

Recall and retention of knowledge (Compliance)

EGBANK wanted to deploy a learning tool for their, branches and operations, employees that contains various compliance topics. EGBANK partnered with CTrivia to enrich employees' recall and retention of corporate compliance knowledge by creating a game that acknowledges and rewards top participants.

"Let me first express my gratitude for the support you provided to us through the CTrivia application during the last 3 years. The game features; your ability to accommodate our needs; and the flexibility you showed in all our transactions, made it easy to recommend you as a business partner."

Marwa M. Hassan
Head of Development and Talent Management at EGBANK

INDUSTRY

Banking

FOUNDED

1981

LOCATIONS

Egypt

EMPLOYEES

2,000+

PRODUCTS USED

2 Wheels

Branches and Operations

2 Languages

Arabic / English

1200

participants

75%

Participation rate

70%

Achieved correct answers

CTrivia Implementation

EGBANK has set up CTrivia wheels to contain 1100+ questions distributed in 5 categories. The questions are updated regularly to reflect changes in compliance knowledge. With every new update to the questions, the users were encouraged to participate in this new round of the game. The game learning directory contains links that redirect the users to learning materials hosted by the bank's internal network.

EGbank learning Directory

Gap Analysis and more

CTrivia dashboard provided EGBANK with a comprehensive overview of employees' performance in the game, along with a detailed category report that shows gap analysis of topics that require more attention or training.

reports image

Employee performance in CTrivia helps identify training needs — for individuals, teams, and the organization as a whole. It shows where your employees currently stand regarding skills and knowledge and allows you to uncover gaps in your teams, organize your training plans, and set career development goals.